🛍️ Orders & Shipping

How long will it take my order to ship?

We ship out daily with USPS, so most orders are on their way within 1 business day. You’ll receive a tracking number as soon as your package ships. During high-demand or restock periods, there may be a slight delay — thank you for your patience and support 🙏

Can I make changes to my order after placing it?

If your order hasn’t shipped yet, reach out to us as soon as possible at hello@regenerosuperfoods.com. We’ll do our best to make adjustments before it leaves our hands. Once fulfilled, we can’t make changes — but we’re always here to help find a solution.

What should I know about ordering during the summer months?

Some of our products — especially those with cacao or chocolate — may soften or melt in transit during hot weather. We currently do not use freezer packs, in alignment with our sustainability values.

To help minimize melting:

Order early in the week to avoid weekend delays

Bring your package inside quickly once delivered

If your product softens, just pop it in the fridge — it’s still safe, delicious, and effective 🍫❄️

📦 Packaging & Privacy

Do you offer discreet packaging?

Yes — all orders are shipped in unbranded, eco-conscious packaging with no external indication of what’s inside. Your privacy is always respected.

💬 Customer Service & Accounts

How do I contact customer service?

We’re here to support you — whichever way feels best:

📧 Email: hello@regenerosuperfoods.com

📲 DM us on Instagram: @regenerosuperfoods

💬 Text us: [Insert your SMS number here]

We typically respond within 24 hours on business days, and sometimes faster ✨

How long will it take my account to be approved?

If you're applying for a wholesale or practitioner account, approval usually takes 1–2 business days while we verify your information. We’ll notify you as soon as it’s active.

🔁 Subscriptions & Reordering

Do you offer subscription options?

Yes! You can subscribe to most of our blends for regular delivery + a discount. Just select “Subscribe & Save” on the product page and choose your delivery frequency. It’s the easiest way to stay in your wellness flow without skipping a beat 🍄✨

🌱 Ingredients & Product Quality

Where are your products made?

Our blends are thoughtfully crafted in the USA, using organic, non-GMO ingredients. We proudly partner with growers and suppliers who practice regenerative agriculture and align with our earth-first values.

Are your mushrooms tested for quality and safety?

Yes — every batch is rigorously tested for purity, potency, and safety, including screenings for heavy metals and microbial contaminants. We take ingredient integrity seriously so you can feel confident in every scoop.